Contact us Policy
At Qualexe EdTech, we value our customers and are committed to providing exceptional support and service. This Contact Us Policy outlines how you can reach us for various inquiries and support needs. By using our services, you agree to the terms of this policy.
For general questions, feedback, or non-technical concerns, please contact us at: iiop@qualexe.com.
Our team will respond to your inquiry as soon as possible during our working hours.
For all technical support-related queries, including issues with accessing our portal, subscription problems, or technical difficulties, please contact our dedicated support team at: support.iiop@qualexe.com.
Our technical support team is trained to handle a wide range of technical issues and will work to resolve your concerns promptly.
Our customer service and technical support teams are available during the following hours:
Please note that inquiries received outside of our working hours will be addressed on the next business day.
We strive to respond to all inquiries within 48 to 72 hours during our working hours. Response times may vary depending on the nature and complexity of the inquiry.
If you feel that your issue has not been resolved satisfactorily, you can escalate your concern by requesting to speak with a Technical Supervisor. Our team will ensure that your escalated issue is addressed promptly and effectively.
We may update this Contact Us Policy from time to time to reflect changes in our practices or operational hours. We will notify you of any significant changes by posting the new policy on our portal and updating the effective date. Your continued use of our services after such changes indicates your acceptance of the revised policy.
If you have any questions or concerns about this Contact Us Policy or need further assistance, please contact us at:
Thank you for choosing Qualexe EdTech. We are committed to providing you with the best possible support and ensuring your satisfaction with our services.
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